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Please note that the following items are not eligible for returns: 1. Items received over 15 days ago. 2. Items with stains caused by the customer (such as washed items, shortened or engraved items, items with a musty smell or odor, stains, and scratches). 3. Items whose condition at the time of return is significantly different from when they arrived (such as missing or damaged tags, manuals, shoe boxes, insoles, bags used to store the item, etc.). 4. These are clothing and accessories products, items that come into direct contact with the skin. * When trying on clothing and accessories, please be careful not to let fabric softener, smoke, cosmetics, perfume, etc., get on the product. * Do not try on intimate items such as underwear, stockings, socks, hats, bracelets, etc., which are hygiene products.